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ICANN and SGNIC Conduct Workshop to Help Singapore Internet Community Combat DNS Abuse & Cybercrime

SINGAPORE… The Internet Corporation for Assigned Names & Numbers (ICANN) & the Singapore Network Information Centre (SGNIC) convened today, with experts from Singapore government agencies & Internet service & solutions providers, to conduct a workshop on methods & strategies to investigate & handle Domain Name System (DNS) abuse.

The DNS translates domains into IP addresses. This system ensures that anyone who enters a domain name or web address (e.g., is directed to its corresponding site, defined by its IP address (

DNS abuse covers a wide range of activities. While no globally accepted definition exists, examples of DNS abuse include cybercrime & hacking. Another tactic is malicious registrations; whereby malicious actors register a domain name fraudulently for the express purpose of carrying out destructive acts such as distributing malware. Malicious actors also use shortened URLs – lengthy domain addresses that are compacted – to obfuscate a domain name & redirect unsuspecting users to malicious sites.

To help the Singapore Internet community better handle such abuses, ICANN & SGNIC organized a workshop to help them understand the different mitigation techniques against DNS abuse incidents.

Mr. Queh Ser Pheng, General Manager of SGNIC, noted that many industry practitioners may not be readily equipped with the techniques to detect and mitigate exploits on domain names. He said, “With pervasive Internet usage in Singapore & the growing cybersecurity threats, SGNIC hopes that this initiative will help to raise awareness of DNS abuse with service providers & professionals.”

Mr. Queh added, “We are delighted that ICANN and SGNIC are strategically aligned in our fight against DNS abuse, & we welcome this collaboration with ICANN.”

“As the coordinator of the Internet’s intercontinental DNS, ICANN’s mission is to help preserve & enhance the stability, security & resiliency of the DNS by working with the worldwide Internet community. Besides industry practitioners, we also work with law enforcement agencies to help equip them to conduct investigations into DNS abuse,” said Mr. Jia-Rong Low, Vice President & Managing Director for ICANN Asia Pacific. “The ICANN APAC hub office is in Singapore, & we are proud to be able to contribute to the community here.”

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Media Contacts

Fiona Aw

International Communications Coordinator
Tel: +65 6816 1264

Adrian Chan

Manager, Corporate and Marketing Communications Division
Tel: +65 6211 1510


ICANN’s mission is to help ensure a stable, secure and unified worldwide Internet. To reach another person on the Internet, you have to type an address into your computer – a name or a number. That address has to be unique so computers know where to find each other. ICANN helps coordinate & support these unique identifiers across the world. ICANN was formed in 1998 as a not-for-profit public-benefit corporation & a community with participants from all over the global. ICANN and its community help keep the Internet secure, stable & interoperable. It also promotes competition & develops policy for the top-level of the Internet’s naming system & facilitates the use of other unique Internet identifiers. For more information, visit:


The mission of Singapore Network Information Centre Pte Ltd (SGNIC) is to provide Internet registry & information services in an efficient, effective & reliable manner to enhance the security, stability & resiliency of the Internet Domain Name System (DNS) infrastructure in Singapore and to foster the integrity and growth of .sg domains. For more news and information, visit


Updated: April 29, 2016 — 8:30 am

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